Shipping, Payment & Return Policy
On this page you will find our shipping, return and payment policies.
We accept payment by all major credit cards and Paypal. Payments are processed securely by Shopify's payment gateway.
If you would like to pay via bank transfer, please contact us with the products you would like to order and we can discuss further.
Returns must be first authorized by the Seller and a Goods Returned Number (GRN) obtained. Returns for credit can only be made within 30 days of purchase. To obtain a GRN the date of purchase and the original invoice number must be quoted. Goods are to be returned freight prepaid and are to include a GRN and a copy of the original invoice. Returns are subject to a 20% restocking fee and will only be accepted if the goods and packaging are received in an unused and original condition. Return of incorrectly supplied goods at the Seller’s expense will be by the carrier of the Seller’s choice. The Seller will not accept freight charges for goods returned by other means. Products specially purchased, manufactured, machined or cut to size to the Customer’s specifications are not returnable.
We are pleased to offer free shipping NZ-wide for all orders. If you would like to place a bulk order (especially of larger items) please contact us first so we can sort you out with the best possible deal.